Everything to sell on WhatsApp, in one place
From the first message to the booked meeting: inbox, chatbot, broadcasts, follow-ups and reports.
Shared inbox
Every chat in one place. Assign to agents automatically or by hand, add internal notes, set lead scores, and see the 24-hour reply window at a glance. Expand a chat to fill the screen.
- Mine, Unassigned and All views
- Notes only your team sees
- Lead score: Hot, Warm, Cold or a number
- Saved replies with /
Chatbot and flow builder
Pick a ready-made flow or build your own with WhatsApp-style blocks: messages, buttons, lists, questions, conditions, webhooks and handover. Try it in the preview before switching it on.
- Ready-made flows by industry
- Drag, connect and zoom
- Preview as a customer
- Webhook block to your own system
Broadcasts and templates
Create templates with a live WhatsApp preview, get them approved by Meta, and send them to the right list. Opt-outs are respected automatically.
- Template builder with preview
- Segments by tag and source
- Delivery and read reports
- Quality and limit monitoring
Sequences
Follow up new leads over days with a series of templates. Sequences stop as soon as the customer replies.
- New-lead sequences
- Stops on reply
- Per-source rules
Reports
Reply times, leads by source, meetings booked and template results, plus a daily summary by email.
- Daily email summary
- Chatbot results
- Agent activity
Team and security
Roles for owners, admins, managers and agents. Two-step sign-in, sign-out on all devices, and an audit log.
- Roles and seats
- Two-step verification
- Audit log
Mobile app
Reply to customers from your phone with the NextLead app for Android and iOS.
- Notifications
- Assigned chats
- Same account and data